Sales Policy

Payment methods when using AOZ Software’s services
AOZ Software has a consulting and customer care department that is always ready to receive requests and information from you. So as soon as we receive your contact, request for consultation or online service registration information, we will contact you immediately by phone or email for further advice.

When you decide to use our service, you can choose the most suitable payment method from the 4 forms below to pay simply and conveniently.

There are 4 forms of payment support:

Form 1: Collect fees on-site
AOZ Software staff will contact you and schedule a time to collect the fee on-site when we receive your request to register for the service. This form applies within Hanoi inner city and Ho Chi Minh City inner city.

Service delivery time: Within 4 working hours after payment

Form 2: Payment via Bank transfer or Internet Banking
You can go to any bank transaction office, ATM or use the Internet Banking feature to transfer money to one of the following accounts:

1. MBBANK – Military Commercial Joint Stock Bank

Account name: AOZ SOFTWARE TECHNOLOGY SOLUTION JOIN STOCK COMPANY
Account number (VNĐ): 88988988899
Acount number (USD): 4566902808726
Transaction office: District 3. Branch: Saigon
Swift Code: MSCBVNVX

2. ACB BANK – Asia Commercial Joint Stock Bank

AOZ SOFTWARE TECHNOLOGY SOLUTION JOIN STOCK COMPANY
Account number (VNĐ): 68681118888
Acount number (USD): 38381118888
Branch: Ho Chi Minh
Swift Code: ASCBVNVXXXX

Form 3: At the office of AOZ SOFTWARE technology solutions joint stock company
Head office: Floor 12B – Cienco4 Building – 18 Nguyen Thi Minh Khai  – Vo Thi Sau. Ward, District 3 – Ho Chi Minh – Vietnam
Phone: (+84) (028) 3535 – 4568 / (+84) 0906 – 753 – 438 / (+84) 0879 – 910 – 879.
Working hours: 8:30 am – 6:00 pm daily from Monday – Friday.

Form 4: Pay online via domestic payment gateway (alepay) or international payment gateway (paypal)

AOZ SOFTWARE TECHNOLOGY SOLUTION JOIN STOCK COMPANY
Email: marktran.ceo@aozsoftware.com
Payment gateways: Paypal.

Refunds Policy

Thank you for choosing https://aozsoftware.com as your preferred shopping destination. We greatly appreciate your business and strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not satisfied with your purchase, we are here to assist you.

At https://aozsoftware.com, we are committed to providing high-quality products that meet our customers’ needs. We take pride in our products and stand behind their quality. However, in the unlikely event that you encounter any issues with our product that prevent it from functioning as intended and described, we offer a comprehensive reimbursement guarantee. Your satisfaction is our top priority, and we want you to be confident when using our product.

Our refund policy allows for refunds on digital products within 7 days from the original date of purchase. Refunds will be processed directly to the original payment method used for the purchase at our discretion.

To request a refund, simply email us at technology@aozsoftware.vn with the subject line “Refund Request & Name of The Product”. Please include your order number and provide a brief description of the issue you are facing with the product. Your feedback will help us improve our products and enhance your experience.

It is important to understand that there are certain exclusions to our refund policy. We have the right to refuse a refund if we determine, at our sole discretion, that the product has been used, or if the refund request is made after the 7-day refund window. Furthermore, we do not offer refunds for customized or personalized products. It is also important to note that refunds are not available for products that are functioning as described.

If you have any further questions or inquiries regarding our refund policy, please don’t hesitate to reach out to us at technology@aozsoftware.vn. Our dedicated support team is here to assist you and ensure your satisfaction.

Once again, thank you for choosing https://aozsoftware.com. We are committed to providing you with top-quality products and excellent customer service.

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